Digitalization
At AGM, we have made digital transformation one of our core focuses to transform standards of functional efficiency, effectiveness, security, and flexibility in our operations, processes, and workflows. Digital integrations are employed across various aspects of our services, including workflows, tasks, processes, datasets, archiving systems, tracking applications, reporting, and financial transactions.
Regular updates are conducted to improve end-to-end data communication and process automation with our business partners’ systems. Our objectives with digitalization include:
- Increasing workforce and time efficiency
- Maximizing the accuracy rates of operations
- Measuring time, cost, and error performance
- Leveraging high-security technological solutions
- The functional categories we regularly update and monitor in the direction of digitalization are as follows:
- Digitizing task tracking processes, operations, and other relevant records, and integrating these functional categories with our business partners' systems.
- Digitizing the archiving system for all documents used in workflows, tasks, and operations, providing secure access for our business partners.
- Periodically improving digital processes for all financial workflows, tasks, records, data, information, and documents (e.g., invoices, receipts) with feedback, and ensuring data transfer that meets requests in the desired pattern and timing from the database.
- Providing digital integrations compatible with different automation systems or interface applications of our business partners.
- Systematizing and automating our business partners' specific reporting requests, and ensuring automated delivery in the desired formats.
- Implementing updates that enable mobile access for monitoring and completing all these functional categories.
